Accessibility Statement
We are committed to ensuring that our website is accessible to everyone, including individuals with disabilities. Our goal is to provide a digital experience that is inclusive, user-friendly, and compliant with recognised accessibility standards.
Our Commitment
We strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, to make our website perceivable, operable, understandable, and robust for all users. We aim to create a seamless experience for people using assistive technologies, such as screen readers, keyboard navigation, and other accessibility tools.
Measures Taken
- Content Design: We use clear, readable fonts, sufficient color contrast, and structured content to enhance readability and navigation.
- Navigation: Our website supports keyboard navigation and provides logical focus order for interactive elements.
- Media: Images include descriptive alternative text (alt text), and any multimedia content is designed to be accessible with captions or transcripts where applicable.
- Forms: Interactive elements, such as forms, are labeled clearly and provide appropriate error messaging to support assistive technologies.
- Documents: Where PDFs are used, we ensure they are structured and tagged to support accessibility, though we minimise their use in favor of accessible web content.
- Testing: We conduct regular accessibility testing, including manual reviews and automated tools, to identify and address potential barriers.
Ongoing Efforts
Accessibility is an ongoing priority. We continuously review and improve our website to address new accessibility challenges and incorporate user feedback. Our team is trained to consider accessibility in all aspects of website development and content creation.
Feedback
We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please contact us:
- Email: compliance@npsgroup.co.uk
- Phone: +44 (0)1274 721314
- Contact Form: Available on our website’s contact page
We aim to respond to accessibility-related inquiries within 5 business days.
Limitations
While we strive for full accessibility, some areas of our website may not yet fully meet WCAG 2.1 Level AA standards due to ongoing development or limitations in certain content types. We are actively working to address these areas and appreciate your patience.
Last Updated
This accessibility statement was last updated on July 3, 2025.
